Reference

Your Privacy Matters at singamas 88

We collect only what we need to verify your account, process your DANA, OVO, GoPay and QRIS deposits, and keep your withdrawals secure.

Account verification onlyPayment data encryptedClear retention rules
singamas 88 Your Privacy Matters at singamas 88
REACH OUR TEAM

How to Request Changes to Your Data

Email Support Write to [email protected] with your account email and a description of what you want to change or remove. We respond within 24 hours on weekdays.
In-Account Help Desk Open the Help menu inside your lobby and select Privacy Request. Submit your question directly; our team reviews it and sends a response to your registered email.
Account Settings You can update your email, phone number and address directly in Account Settings > Personal Data. Changes apply immediately and are logged for your records.
DATA SECURITY

How We Keep Your Information Safe

Encryption in Transit

All data sent between your device and singamas 88 servers—including DANA, OVO, GoPay and QRIS payment details—travels over SSL encryption. Hackers cannot intercept your deposit or withdrawal requests.

Password & Login Rules

Your account password is hashed and never stored in plain text. We require a strong password at signup. If you forget it, we verify your identity via email before sending a reset link.

Two-Factor Authentication

You can enable two-factor authentication in Account Settings > Security. When you log in from a new device, we send a code to your registered phone number or email.

Cookie and Tracking Policies

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use cookies to track you across other websites. You can disable non-essential cookies in your browser settings.

Data Retention Schedules

Account records are kept as long as your account is active. After 24 months of inactivity, we archive your data. Closed accounts are purged after three years unless local law requires longer retention.

Right to Access and Deletion

Email [email protected] to request a copy of all data we hold on you, or to request deletion where local law permits. We respond within 30 days with a full data export or confirmation of removal.

Privacy Policy Questions Answered

We share only the information required to process your DANA, OVO, GoPay and QRIS transactions—your name, account number and transaction amount. Payment providers do not use this data for marketing. Our agreements with them prohibit resale or secondary use.

Yes. Email [email protected] with your account details and request a data export. We compile your full record and send it to your registered email within 30 days, in a portable format you can download.

Your active account records remain encrypted and inaccessible. After you close your account, we retain your data for three years to comply with fraud prevention and local law. After three years, your record is permanently deleted.

We send emails only about your account activity, security alerts and policy updates. We do not use your email for promotional campaigns unless you opt in via your Account Settings > Communications preferences.

We store only a token that links your account to your payment method—not your full card or e-wallet details. Your actual payment credentials are held by the payment provider, not by us. This reduces fraud risk.

Open your browser settings and clear cookies, or set them to prompt-before-accept. You can play on singamas 88 without cookies, though login persistence and lobby preferences will not be saved automatically.

We comply with lawful requests from Indonesian authorities and law enforcement agencies that are issued in accordance with local law. We will not disclose your data to third parties without a valid legal order. You will be notified where local law permits.